Privacy Policy

1. Data Controller

The Data Controller of personal data collected through the microsite is RE/MAX Lago, with its registered office at Via C. Colombo, 4, 37010, Brenzone sul Garda, VAT number 02987930233. For any questions or requests regarding the processing of personal data, you can contact the Data Controller at the email address: info@remaxlago.it.

2. Types of Data Collected

RE/MAX Lago collects and processes the following personal data:

- Identification data: name, surname, email address, phone number. - Data related to properties of interest: preferences and specific requests regarding properties. - Browsing data: information automatically collected through the use of cookies and similar technologies (for more details, refer to the Cookie Policy).

3. Purpose of Processing

The personal data collected will be processed for the following purposes:

- Respond to requests for information and commercial contacts. - Provide assistance and support related to the real estate services offered. - Manage registration and access to any reserved areas of the microsite. - Improve the browsing experience and services offered through the analysis of browsing data. - Fulfill legal or regulatory obligations.

4. Legal Basis

The processing of personal data is based on the following legal bases:

- Consent of the data subject: for the sending of commercial communications and management of contact requests. - Performance of a contract or pre-contractual measures: for managing requests for real estate services. - Compliance with legal obligations: to comply with current regulations. - Legitimate interest of the Data Controller: for the improvement of services and management of the microsite's security.

5. Storage Methods

Personal data will be processed using electronic and manual tools, ensuring their security and confidentiality. Data will be retained for the time strictly necessary to achieve the purposes for which they were collected, in compliance with current regulations. Specifically:

- Data collected for contractual purposes will be retained for the duration of the contractual relationship and for a subsequent period of 10 years. - Data processed based on consent will be retained until the consent is revoked.

6. Rights of the Data Subject (Articles 15-22 GDPR)

Data subjects have the right to exercise, at any time, the rights provided by Articles 15-22 of the GDPR, including:

- Right of access: obtain confirmation of whether or not personal data concerning them is being processed and, if so, access the data. - Right to rectification: obtain the correction of inaccurate personal data or the completion of incomplete data. - Right to erasure: obtain the deletion of personal data in cases provided for by the GDPR. - Right to restriction of processing: obtain the restriction of processing in cases provided for by the GDPR. - Right to data portability: receive personal data concerning the data subject in a structured, commonly used, and machine-readable format. - Right to object: object to the processing of personal data in cases provided for by the GDPR. - Right to withdraw consent: withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, data subjects can contact the Data Controller at the contact details provided in section 1.

7. DPO and Contacts

Currently, RE/MAX Lago has not appointed a Data Protection Officer (DPO) as it does not fall under the cases provided by Article 37 of the GDPR. For any clarification requests or to exercise rights, you can contact the Data Controller at the email address: info@remaxlago.it.

This policy may be subject to updates. We invite users to periodically check this page to stay informed about any changes.